Help Center
Popular Topics
- How do I update my EIN/Resellers certificate?
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To update your EIN/Resellers click on the account icon in the top right-hand corner and click Account Maintenance.
From the Account Maintenance...
Read more... - Understanding Your Dashboard
- We’ve released new updates to easily navigate the status of your purchases in your dashboard. To access your dashboard, click on the top right profile...
Read more... - Am I able to reserve an item?
- Still undecided? Stock items are reserved in your cart for 2 hours! Once you place a Stock item in your cart the item(s) are immediately reserved. Ite...
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Frequently asked questions
Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we will get back to you as soon as we can.
- What is LePrix Wholesale?
- LePrix Wholesale is the premier wholesale platform for retailers to easily source pre-owned, pre-authenticated luxury at scale from the world’s best s...
Read more... - What is LePrix Wholesale’s authenticity policy?
- LePrix Wholesale has a zero-tolerance policy for counterfeit items. Our best-in-class suppliers are carefully selected and vetted before being permitt...
Read more... - What forms of payment are accepted?
- We offer four payment options. ACH, which allows you to make a wire transfer fee-free*. We also accept major credit cards (Visa, Mastercard, American...
Read more... - How do I purchase from LePrix Wholesale Stock?
- Wholesale Stock is an exciting collection of items updated weekly at “buy now” prices. The selection is available on a first-come first-serve basis an...
Read more... - When do I pay for my items?
- Invoices are sent once your item(s) have been confirmed. In the case that a payment is not remitted within 8 days of invoicing, LePrix Wholesale reser...
Read more... - How long does it take to receive my purchase?
- Once your item is confirmed, it may take 10-15 business days for our team to receive, inspect, and process your order for shipment. Total turnaround t...
Read more... - How do I buy from the LePrix Wholesale Auctions?
- Enjoy our Auction tutorial below! For more information on bidding, maximum bids, and more please contact your account manager or customer service for...
Read more... - When can I bid in the LePrix Wholesale Auctions?
- We’re proud to partner with a couple of amazing auction houses that run their auctions on different schedules. Our auctions are open daily with about...
Read more... - What is a Maximum Bid?
- The maximum bid is your best and final offer price. This is the maximum amount you are willing to pay for an item. If you are based in the U.S., your...
Read more... - What is financing through Balance?
- LePrix has partnered with Balance to offer term financing for our B2B customers.
Read more... - What forms of payments are accepted?
- You may choose to pay now by ACH or Credit Card or pay later using Balance Financing.
Read more... - Will this impact my credit score?
- No, this is a soft inquiry and will not affect your credit score.
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