How does LePrix’s Return Policy work? 

Our Return Policy is designed to give you confidence in sourcing pre-owned luxury wholesale online and ensure that the best pieces stock your shelves and delight your clients. Through our Return Policy, items may be submitted in return for LePrix wholesale credit up to 10 days from the date of delivery as determined by the carrier. All items must be returned with their original LePrix item ID tag intact and in the original condition in which it was purchased.

A 10% restocking fee determined by the original selling price will be applied to all Stock, Quick Ship and any items approved for return. 

LePrix wholesale credit will not include fees for any add on services (ex. Dust Bags) and will be issued after items have been received and inspected.

How do I submit a Return request?

1. Fill out the form below within 10 days of receiving the item.
2. Print provided Return Authorization (RA) form and include it with your shipment. Items received without the RA form will be returned to sender.
3. Carefully package your item(s) with individual poly bags and void fill or padding to protect your items during transit. 
4. Items must include the original ID tag provided. Item(s) received without tags will not be accepted and will be returned to sender.
5. LePrix does not provide shipping labels. We recommend insuring your shipment for protection. LePrix is not responsible for lost or damaged shipments.

Ship to: LP Bethesda FC, 4720 Montgomery Lane, 10th Floor, Suite 1050 Bethesda, MD 20814

1. Provide tracking information and ship within ten (10) days. Credits will not be released until tracking is provided.
2. Once received at our warehouse, allow up to 10 days for credit to be processed.

Excluded from the Return Policy:

• Auction items are final sale. 
• Non-U.S. buyers. Our Return Policy is applicable to U.S. buyers only.
• Clothing, accessories, watches and fine jewelry
• Items over $10K USD
• Items in BC condition grade or lower
• Dustbags, Basic and Premium product detail, shipping, and insurance fees are not eligible for a refund
• Items without LePrix Item ID tag intact
• Items where margin is below 20% of the current market retail value

*LePrix reserves the right to deny Return Policy privileges based on excessive requests or if an account is not in good standing. Return requests must not exceed 5% of total confirmed orders ($ value) on a rolling 60 days.