eLady's Condition Ranking New The item is brand new and has never been used. Used (like new) Mint condition or barely used. Used (very good) It is obvious that the item has been used previously but in very good condition. Used (good) It is obvious that the item has been used previously for a period of time but generally in good condition. Used (acceptable) It is obvious that the item has been used for a prolonged period of time but is still in acceptable condition for continued usage. Used (refurbished) The item is used but has been refurbished. For parts or not working Junk condition, can be used for replacement parts. Returns 14 Days No Questions Asked Refund If for any reason you should wish to return a product(s) bought from us, you can do so. Provided that the return met the following conditions, we will give you a item merchandise refund*, no re-stocking fee deducted and no questions asked! >> Item(s) are returned within 14 days of receipt >> Item(s) are returned in original condition with original packaging Please use EMS tracking service and write down "Return item" on your EMS invoice.